Shipping
Holiday Shipping Cut-Off Dates
Holiday Shipping
Enjoy Free Holiday Shipping, regardless of spend, when signed into your aritzia.com account. Please see Order Processing Times and Shipping Restrictions below for additional information.
SERVICE | SHIPPING CHARGE | ORDER PLACED | ORDER DELIVERED** |
|---|---|---|---|
FREE HOLIDAY SHIPPING | Free | Through December 22 | By December 24 |
STANDARD | $7.50 | Anytime | 1-4 business days |
EXPRESS | $10 | Anytime | 1-3 business days |
PRIORITY | $15 | Monday - Friday before 2PM | Next business day |
PRIORITY | $15 | Monday - Sunday after 2PM | 2 business days |
Holiday Shipping Cut-Off Dates
For delivery by December 24, make sure you meet the below cut-off dates.
Order by 11:59pm PT on December 19 for delivery to Alaska and Hawaii.
Order by December 22 for delivery to all other states.
Shipping Restrictions
Alaska and Hawaii orders can only be shipped via Standard Shipping. Standard Shipping is free for signed-in clients, and $22 for non-signed-in clients. Please allow additional time for orders to be shipped to these addresses. We are unable to ship to P.O. Boxes, APO/FPO and US Territories at this time.
Shipping to Multiple Addresses
You may only ship to one address per order.
If your order contains items that require shipping to multiple locations, you’ll need to place separate orders for each address. For corporate orders, please contact Aritzia Concierge for assistance.
Taxes & Duties
Prices displayed on the website do not include taxes. Sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on your Order Summary page.
No additional duty charges will be applicable to shipments within North America.
See our Payment & Security terms.
Order Tracking Information
Shipping Confirmation & E-Receipt Email
Once an order has shipped, we'll send you an email with the tracking number.
Click the link in the email to track the progress of your shipment.
Order History
You can also track your order in your order history.
Sign into your account and click Order History. If you used Guest Checkout and do not have an Aritzia account, just click Order Tracking at the bottom of the page and fill in your information.
Click "View Order" in your order history.
Click "Track Items" to get the tracking information for your order.
It may take up to 72 hours for your tracking number to be activated.
Refused Shipments
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and contact Aritzia Concierge so that we can get you sorted.
If you refuse your order, or any part of it without authorization from us, you’ll be responsible for all shipping charges.
Redirecting An Order
Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!